GLOBAL RESTAURANT SERVICE ROBOT MARKET (2024 - 2030)

Global Restaurant Service Robot Market was valued at USD 1.29 billion and is projected to reach a market size of USD 3.86 billion by the end of 2030. Over the forecast period of 2024-2030, the market is projected to grow at a CAGR of 17%.

The Restaurant Service Robots are essentially robots/automated machines that can be used to cook food or at least perform certain tasks of the cooking process; receive orders from customers and deliver it to their tables; and the robots who can deliver orders from restaurants to customer’s home. The application of service robots is usually required where repetitive tasks need to be done and with each repetition a possibility of human error is associated, which could hamper the whole process. Therefore, service robots are used to perform repetitive tasks via automation. With the help of automation, tasks can be completed quickly, efficiently and accurately. Many restaurants are willing to bring more efficiency and technology in their traditional process to maximize the reach of their services and provide a better customer experience, which is driving the growth of the Restaurant Service Robot Market. However, as this market is still in the initial phases, the cost of installations could be higher, which is the major challenge for this market. Despite that, the RestauranService Robot holds a lot of opportunities in terms of identification of repetitive tasks in restaurants followed by development of automated robots for specific repetitive tasks.

Global Restaurant Service Robot Market Drivers:

Integration of technology in the standard processes of a restaurant is estimated to propel the Restaurant Service Robot Market

Many restaurant owners are realizing the value of integrating technology in the standard operation processes in increasing the efficiency, accuracy and accountability of work, which is pushing the restaurant owners to adopt robotics based solutions to perform repetitive, human-error-prone and time & energy consuming tasks.

Better servicing of orders due to robots is also estimated to drive the growth of Restaurant Service Robot Market

The most common application of service robots in the restaurant is taking customer orders and delivering them to the respective tables. With the help of technology, customers can order from their table and that same order can be relayed to the backend of restaurant to prepare and deliver the order without any delay in time, which reduces the employee’s fatigue from noting orders to communicating them to delivering them and also brings efficiency and more accountability to the process.

Global Restaurant Service Robot Market Challenges:

Affordability is the major challenge for the Global Restaurant Service Robot Market

Due to the high costs of development, installation and annual maintenance, small restaurant owners are not willing to adopt robotics in their process which stands as a major challenge for the Restaurant Service Robot Market.

Resistance from worker unions and customers pose a challenge to Restaurant Service Robot Market

With more adoption of robots and automation, employee lay-offs could happen at a large scale that could result in strong agitation from worker unions. From the customer’s viewpoint, the loss of human touch or unpleasant experience with AI-based devices could also lead to huge customer disappointment and restaurant might start losing their regular customers as well, which is seen as a major threat by restaurant owners.

Global Restaurant Service Robot Market Opportunities:

Cost-savings realized in the long run by the restaurant provides a significant opportunity for the Restaurant Service Robot Market

The initial costs of installations are very high, but in the long run, the efficiency & accountability brought by the robotics will save a lot of labor cost for the restaurant, which accounts for more than 30-35% of an average restaurant’s revenue and a significant reduction on this end would bring more profitability for restaurant owners, which is estimated to influence other restaurant owners to adopt the same strategy. This would ultimately create a lot of opportunities in the near future.

COVID-19 Impact on Global Restaurant Service Robot Market:

Due to COVID-19 pandemic, the Restaurant Service Robot Market received a significant push, as demand for hygienic, no-human-interaction and home delivery of products increased. Certain restaurants switched to automation to reduce human involvement in their process to attract more customers in the time of pandemic.

Global Restaurant Service Robot Market Recent Developments:

• In February 2022, White Castle (A US-based hamburger chain) announced to install Flippy 2 robot developed by Miso Robotics at 100 locations.
• In March 2022, Chipotle partnered with Miso Robotics to develop tortilla chip-making robots to increase the production.
• In April 2021, Domino’s and Nuro partnered to start robot pizza delivery in Houston, Texas.

RESTAURANT SERVICE ROBOT MARKET REPORT COVERAGE:

Global Restaurant Service Robot Market Segmentation:

Global Restaurant Service Robot Market Segmentation: By Product Type

The Global Restaurant Service Robot Market is segmented by product type into following categories:

• Cooking Robot
• Waiter Robot
• Delivery Robot

Cooking Robot segment involves the use of robots which can automate the repetitive cooking tasks such as vegetable cutting, grinding, frying pan handling, tracking the cooking conditions, and several other cooking process specific tasks to increase the efficiency, minimize the time & energy consumption and minimize the cost. This market currently accounts for the largest share of the Restaurant Service Robot Market. Waiter Robot segment involves robots/automated devices taking orders from customers and relaying them to restaurant staff at the backend and then deliver the order to the respective customer’s table. Delivery Robot segment involves delivery from restaurants to customer’s home with the help of electric vehicles and drones.

Global Restaurant Service Robot Market Segmentation: By End Use

The Global Restaurant Service Robot Market is segmented by end use into following categories:  

• Automated Cooking
• Servicing
• Home Delivery

The Automated Cooking segment accounts for the largest share of the Global Restaurant Service Robot Market, owing to the increasing demand coupled with corresponding innovations in the automation of cooking processes in order to enhance efficiency and reduce expenditure on manpower. The Servicing & Home Delivery segments are anticipated to grow fastest during the forecast period, with rising adoption of Artificial Intelligence and Machine Learning in customer servicing by restaurant owners to stay in parallel with the rising customer’s preference for the technology touch and timely delivery without any human errors.

Global Restaurant Service Robot Market Segmentation: By Region

The Global Restaurant Service Robot Market is segmented on the basis of the following regions:

• North America
• Asia Pacific
• Europe
• Latin America
• Middle East
• Africa

The North America segment accounts for the largest share of the global Restaurant Service Robot Market and is estimated maintain this dominance during the forecast period, owing to the growing acceptance and preference for advance technologies in various sectors in the region. However, the Asia Pacific region is estimated to exhibit a significant growth at a rapid pace during the forecast period, owing to the rising internet penetration, emerging population with smartphones and increasing number of technology start-ups in the HORECA (Hotel-Restaurant-Cafe) segment in the region.

Global Restaurant Service Robot Market Key Players:

1. Miso Robotics

2. Bear Robotics

3. Makr Shakr

4. Piestro

5. Cecilia.ai

6. Picnic Works

7. Ally Robotics

8. Nuro Robotics

9. Kiwibot