Online Person-Centered Therapy Services Market Size (2023 - 2030)

The Global Online Person-Centered Therapy Services Market was valued at USD 1086.99 million and is projected to reach a market size of USD 2765.37 million by the end of 2030. Over the forecast period of 2024-2030, the market is projected to grow at a CAGR of 14.27%. 

Online person-centered therapy services, also known as online client-centered therapy services, are an online non-directive approach to mental health therapy in which the therapist primarily serves as a guide or source of support for the client while the client actively takes the reins during each session. The majority of humanistic counseling approaches essentially place an emphasis on the client, so the idea of client-centered therapy might appear to be a stretch. However, the person-centered theory behind this therapy stands out because it focuses on the client in a more positive and inclusive way, giving them a deeper understanding of the difficult situation they're in and maximizing their capacity to deal with it on their own. This kind of humanistic therapy or talk therapy helps the client go through a therapeutic process that encourages them to change for the better. Person-centered therapy was traditionally developed by psychologist Carl Rogers beginning in the 1940s and extending into the 1980s. His highly influential 1951 book "Client-centered Therapy" was largely responsible for bringing this therapy to the awareness of the general public.

Online person-centered therapy services offer a number of advantages. Studies have demonstrated that online person-centered therapy services can be just as effective as traditional in-person therapy services for numerous mental health illnesses. Individuals who live in rural or remote areas can highly benefit from online person-centered therapy services owing to few or no mental health facilities in these areas. Individuals who are unable to leave their homes because of multiple factors, like physical or psychological illness, may find online person-centered therapy services a helpful option in contrast to conventional in-person psychotherapy settings. Additionally, treatment for mental health conditions is now more approachable thanks to the internet. Generally, individuals are more at ease discussing important physical health issues with friends and family than they are with mental health issues. Access to the internet makes it easier to overcome the stigma that has always been associated with mental health issues.

Global Online Person-Centered Therapy Services Market Drivers:

The rising incidence of mental health disorders among individuals is fueling the growth of the global online person-centered therapy services market.

With the growing amount of stress in everyday life due to hectic work life as well as personal life, many individuals tend to suffer from mental health disorders, such as post-traumatic stress disorder (PTSD), clinical depression, anxiety disorder, etc. As individuals sometimes lack personal time owing to their tight work schedules or feel hesitant in sharing their mental health issues with their family and friends, online person-centered therapy services act as a catalyst in helping them to share their mental health problems with healthcare professionals in the comfort of their homes and without any hesitance. Therefore, this factor drives the demand for online person-centered therapy services.

The convenience and affordability of online person-centered therapy services are other factors contributing to the growth of the global online person-centered therapy services market.

Generally, online person-centered therapy services act as a convenient and affordable option for individuals in comparison to in-person therapy services. As online therapy sessions take place in the comfort of individuals' homes, they can often schedule these sessions at a time that suits them the best. Additionally, online therapists usually have lower overhead costs, as they don't have to rent office space. Therefore, this factor also drives the demand for online person-centered therapy services.

Global Online Person-Centered Therapy Services Market Challenges:

The global online person-centered therapy services market is encountering challenges, primarily in terms of lack of insurance coverage and concerns regarding confidentiality, privacy, and unreliable technology. The availability of insurance coverage for online person-centered therapy services can depend upon the country or state where individuals reside and the type of insurance that they have. While some insurance policies cover online therapy services, others may not, and some online mental health professionals may not accept insurance payments. In such instances, individuals may have to bear online therapy services out-of-pocket, which can become unaffordable over time. Moreover, in psychotherapy, the privacy of personal information is a huge concern, and this concern becomes even more complex when individuals consider online treatment services. Just like in conventional forms of treatment, confidentiality is crucial for online therapy services. However, the fact that information is being transmitted online increases the risk of privacy breaches and hacking. Further, when individuals need online therapy services the most, technological issues can make it challenging for them to access these services. Thus, these challenges inhibit the growth of the global online person-centered therapy services market.

Global Online Person-Centered Therapy Services Market Opportunities:

Technological advancements act as a lucrative opportunity in the global online person-centered therapy services market. Given the rising demand for online person-centered therapy services owing to their effectiveness, accessibility, convenience, and affordability, major online person-centered therapy service providers can stand to gain significantly from this opportunity by introducing new technologies, such as virtual reality (VR), to their services, which has been proven an effective exposure therapy for mental health disorders, including PTSD and clinical depression, in order to broaden their customer base and boost their overall revenue.

COVID-19 Impact on the Global Online Person-Centered Therapy Services Market:

The outbreak of the COVID-19 pandemic substantially impacted the global online person-centered therapy services market. The implementation of strict lockdowns, traveling restrictions, and social distancing measures across several nations hindered many companies' manufacturing capacities and caused a shortage of skilled workforce. The pandemic caused disruptions in supply chains and distribution of goods and services, which highly affected the implementation of online person-centered therapy services and the deployment of new technologies by new and existing companies in the market. This factor negatively impacted the growth of the global online person-centered therapy services market. However, during the time of the COVID-19 pandemic, many individuals suffered mental health conditions due to the growing stress and sadness caused by the uncertainty of the pandemic. This factor accelerated the use of online person-centered therapy services and positively impacted the market's growth. Therefore, the global online person-centered therapy services market experienced both challenges and opportunities during the difficult time of the COVID-19 pandemic.

Global Online Person-Centered Therapy Services Market Recent Developments:

• In April 2023, Talkspace, an online and mobile therapy company based in the U.S., unveiled the launch of its new webpage, Mental Health Conditions Library. Free, human-authored, and clinically evaluated articles and information on a wide range of mental health conditions will be available to both members and non-members of the Talkspace services on the new webpage. Additionally, the library will provide details on available treatments for those conditions.
• In March 2023, Amwell, a telemedicine company based in the U.S., unveiled the addition of a cardiometabolic program to its digital clinical programs. This program will make it easier for health plans and clinicians to connect members with general chronic illnesses like high blood pressure and diabetes to Dario's highly individualized digital therapeutic solution on the Amwell platform.
• In November 2022, MDLIVE, a subsidiary of Evernorth, which offers reliable 24/7 health care by phone or video, unveiled the addition of remote vital monitoring and real-time reporting feature to its virtual primary care service, which assists clinicians in providing them with access to patient health data between clinic visits. 

ONLINE PERSON-CENTERED THERAPY SERVICES MARKET REPORT COVERAGE: 

Global Online Person-Centered Therapy Services Market Segmentation:

Global Online Person-Centered Therapy Services Market Segmentation: By Service Type

• Chat-based Therapy Services
• Telephonic conversation-based Therapy Services
• Video conferencing-based Therapy Services

In 2022, the video-conferencing therapy services segment held the highest market share. The growth can be attributed to a more individualized and engaging therapy experience individuals receive in video conferencing based-therapy services as compared to other forms of online therapies. Video conferencing allows individuals to have face-to-face interaction with online therapists, which assists in enhancing communication and developing a natural therapeutic relationship. Additionally, modern video-conferencing websites and smartphone applications offer advanced collaborative tools, including screen sharing and virtual whiteboards, that help in enhancing the effectiveness of the therapy session even further.

The chat-based therapy services segment is anticipated to expand at the quickest rate over the forecast period owing to the increasing demand for a form of online therapy service that allows individuals to connect with therapists at any place and at any time.

Global Online Person-Centered Therapy Services Market Segmentation: By Type of Mental Health Condition

• Anxiety
• Dementia
• Depression
• Mood Disorders
• Post-Traumatic Stress Disorder (PTSD)
• Psychosis
• Others

In 2022, the depression segment held the highest market share. The growth can be attributed to depression being one of the most common mental health disorders. An individual's overall well-being and quality of life are highly impacted by depression. Depression is characterized by feelings of sadness, fatigue, guilt, feelings of unworthiness, hopelessness, disturbed sleep, and a lack of interest in daily activities. Online person-centered therapy services aim to help individuals with depression by providing them with personalized treatment, which aligns with their depression symptoms, thus effectively treating their mental health illness.

The post-traumatic stress disorder (PTSD) segment is anticipated to expand at the quickest rate over the forecast period owing to the increasing prevalence of PTSD among military veterans, who experienced events, such as military-based combats, and common people, who encountered trauma or stressful life events.  

Global Online Person-Centered Therapy Services Market Segmentation: By Region

• North America
• Europe
• Asia-Pacific
• South America
• Middle East & Africa

In 2022, the region of North America held the largest share of the global online person-centered therapy services market. The growth can be attributed to the rising incidence of mental health disorders owing to hectic work life and issues in personal life, the increasing investments by the governments in healthcare infrastructure in nations, such as the United States and Canada, and the increasing adoption of online therapy services as a result of their accessibility, affordability, and convenience. In addition, the region is home to several significant market players, including MDLIVE, Talkspace, BetterHelp, Amwell, and 7 Cups.

The region of Asia-pacific is anticipated to expand at the quickest rate over the forecast period owing to the rising mental health illnesses among individuals in nations, such as China, India, Indonesia, and Bangladesh, and the increasing internet penetration.

Global Online Person-Centered Therapy Services Market Key Players:

1. MDLIVE (United States)
2. Talkspace (United States)
3. BetterHelp (United States)
4. Amwell (United States)
5. 7 Cups (United States)
6. Online-Therapy.com (Sweden)
7. Talkiatry (United States)
8. E-Therapy Cafe (United States)
9. Brightside Health (United States)
10. Thriveworks (United States)