North America Personal Emergency Response Systems Market Size (2025 –2030)

The North America Personal Emergency Response Systems Market was valued at $10.2 billion and is projected to reach a market size of $13.64 billion by the end of 2030. Over the forecast period of 2025-2030, the market is projected to grow at a CAGR of 5.98%. 

The North America Personal Emergency Response Systems (PERS) market is transforming as a central component of the healthcare support system in the region, providing improved security and safety solutions to dependent groups, especially elderly and disabled patients. PERS solutions offer a convenient and instant means of activating emergency medical, police, or fire assistance as and when the need arises, and thus are a necessity for individuals at risk of falls, strokes, or afflicted with chronic medical conditions like spinal injuries, speech or hearing impairment, and balance disorders. PERS systems are increasingly being infused with features such as daily medication reminders, appointment reminders, and home temperature, smoke, and carbon monoxide detection, further enhancing safety and autonomy for users. Consequently, the North American market continues to experience strong acceptance and investment in PERS technology, which makes it a cornerstone of proactive elder and patient care.

Key Market Insights:

Mobile PERS solutions are becoming increasingly popular because they are portable and integrated with smartphones and wearable technology. Mobile-based systems in the U.S. had more than 50% market share in 2022, led by the need for GPS tracking and fall detection sensors. 

Homecare agencies are a large portion, having a 31.05% share of the U.S. PERS market in 2022. This is because of the growing demand for elderly care in their homes. 

The Western U.S. region is the market leader, possessing more than 40% of the U.S. PERS market share in 2022. This is because the region has a greater number of assisted living facilities and a higher proportion of elderly people. 

The incorporation of innovative technologies like AI and IoT into PERS is enriching functionality, with features such as real-time monitoring and predictive analytics. Such innovations are driving heightened adoption rates throughout North America.

North America Personal Emergency Response Systems Market Key Drivers:

Aging Population and the Longevity Economy. 

There is a demographic change underway in the United States, where it is estimated that 20% of its population will be more than 65 years old in five years. The aging population is now in search of solutions that promote independent living with safety. PERS devices provide instant help in case of emergencies and hence are a must for elderly people living alone or in care facilities. The increasing number of elderly people is not only increasing the consumer market but also pushing innovation in product offerings that meet their requirements. 

Technological Improvements Improving PERS Capabilities. 

The incorporation of sophisticated technologies like GPS tracking, fall detection sensors, and two-way communication has dramatically enhanced the PERS device's functionality. The real-time monitoring and rapid emergency response capabilities through these features provide increased user confidence and safety. In addition, the addition of Bluetooth and IoT capabilities enables smooth interoperability with other smart devices, providing a holistic safety network for users.  

Rising Healthcare Expenses Propelling Demand for Affordable Solutions. 

Increasing healthcare costs are leading people and households to look for low-cost options for tracking and responding to emergencies. PERS equipment provides an economic option in that it cuts the cost of continuous on-site monitoring and allows prompt medical intervention, potentially reducing hospitalization and related expenses.

North America Personal Emergency Response Systems Market Restraints and Challenges:

One of them is the high cost of PERS devices, as well as their recurring subscription charges, which are likely to discourage uptake, particularly by lower-income elderly individuals. The high initial investment, combined with the charge for monthly monitoring, renders these systems less affordable to the general population. Moreover, lower technological literacy among the elderly population is a challenge. A lot of seniors would have difficulty using sophisticated PERS devices and thus end up not using them at all or possibly misusing them. This technology barrier requires easy-to-use designs and thorough training programs for proper use. Another issue is the dependability of the systems. Problems such as false alarms, battery drain, or connectivity issues can erode user trust and confidence in the system's effectiveness. In addition, data privacy and security issues are on the rise, as PERS devices gather health and personal information that is sensitive. The threat of data breaches or unauthorized use can discourage users from implementing these technologies. Finally, the market is subject to intense competition from competing solutions, such as smartphone apps and wearable health and fitness devices with emergency capabilities, which might provide consumers with more price-friendly or recognizable alternatives. Mitigating these issues is key to the continued growth and adoption of PERS in North America.

 North America Personal Emergency Response Systems Market Opportunities:

One of the main opportunities is the merging of new technologies like Artificial Intelligence (AI), Machine Learning (ML), and the Internet of Things (IoT) with PERS devices. Such technologies improve the performance of PERS by incorporating features like predictive analytics, real-time health tracking, and automated emergency calls, hence enhancing user protection and system performance. Furthermore, the growing trend towards mobile-based and wearable PERS devices offers a large growth opportunity. Today's consumers, particularly the aging population, are looking for discreet, comfortable, and easy-to-use devices that fit well into their lifestyle. Wearable PERS devices like smartwatches and pendants fulfill these requirements by providing portability and ease of use, thus widening the market reach. In addition, the increasing awareness and acceptance of PERS by the elderly and their caregivers are driving market growth. With more people understanding the advantages of PERS in offering timely support during emergencies, the adoption rate will increase. This trend is complemented by educational programs and promotional activities emphasizing the need for personal safety and independence among the elderly.

NORTH AMERICA PERSONAL EMERGENCY RESPONSE SYSTEMS MARKET REPORT COVERAGE:

North America Personal Emergency Response Systems Market Segmentation:

North America Personal Emergency Response Systems Market Segmentation: By Product Type

• Mobile-Based PERS
• Landline-Based PERS
• Standalone PERS

In North America, landline Personal Emergency Response Systems (PERS) have been the market leader traditionally, mostly because they are reliable and simple to use. They use available telephone lines to function, hence are available to a wide audience, including elderly people who might not be adept at using new technologies. Landline devices are familiar and simple to use, hence their high usage among elderly people who require a reliable emergency response. Furthermore, the networks for landline-based systems are already well developed, further assisting their market supremacy.

Mobile-based PERS are growing rapidly within North America as a result of technology advances and shifting consumer preferences. These systems use cellular coverage and GPS capability, enabling subscribers to reach emergency services from anywhere in the world, providing increased feelings of safety and autonomy. The growing popularity of smartphones and wearable technology among older adults has further propelled the need for mobile-based PERS, given that these devices provide more portability and additional functionalities like fall detection and two-way communication. This trend towards mobile solutions mirrors a larger shift towards more user-friendly and adaptable emergency response choices.

North America Personal Emergency Response Systems Market Segmentation: By End-User

• Homecare Agencies
• Assisted Living Facilities
• Direct-to-Consumer/Home-Based Users
• Others

Homecare agencies held the largest part of the U.S. PERS market in 2024, securing a market share of around 31.05%. This leadership is the result of the growing popularity of aging in place, with older adults preferring to age in the comfort of their own homes instead of institutions. Homecare agencies deliver necessary support services, such as medical and non-medical, to patients suffering from chronic ailments, thus increasing the demand for PERS devices. The blending of PERS with homecare services improves the safety of the patient and alleviates the peace of mind of caregivers, thereby further establishing this segment as market leaders. The direct-to-consumer segment is growing at the fastest rate in the PERS market, with an estimated compound annual growth rate (CAGR) of around 10% over the forecast period.

North America Personal Emergency Response Systems Market Segmentation: By Region

• United States of America (USA)
• Canada
• Mexico

The North American PERS market is dominated by the United States, with the highest market share of 75% attributed to its huge aging population and high uptake rates of healthcare technology. The second-largest market at 20% is that of Canada, supported by a strong healthcare infrastructure and rising demand for senior care solutions. Mexico, though smaller compared to the others, has a market share of 5% but is growing in terms of PERS adoption, especially in urban regions, as awareness of personal safety technologies increases. The dominance of the U.S. market is due to reasons like a large population of elderly people, high rates of chronic diseases, and a strong preference for aging in place. Canada's market expansion is backed by government programs advocating for senior well-being and protection, as well as technological innovation in healthcare equipment. Mexico's market is growing with increased urbanization and access to healthcare, contributing to increased receptiveness of PERS technologies.

COVID-19 Impact Analysis on the North America Personal Emergency Response Systems Market:

The COVID-19 pandemic had a profound impact on the North American Personal Emergency Response Systems (PERS) market, driving its growth at a faster rate because of increased awareness of elderly care and health monitoring. Lockdowns and social distancing during the pandemic boosted demand for remote healthcare solutions, such as PERS, as families looked for ways to keep elderly relatives safe without visiting them in person. This increased demand resulted in a short-term strain on supply chains, leading to delays and shortages of PERS device availability. Nonetheless, the crisis prompted innovation as well, with companies quickly creating and rolling out mobile and wearable PERS technologies that promised more flexibility and convenience of use. After the pandemic, the market has remained on the rise, fueled by the continued practice of aging in place and combining PERS with telehealth care to ensure individuals have access to timely support and medical care while away from their homes. Overall, although the pandemic initially caused challenges, it eventually hastened the use and development of PERS in North America.

Trends/Developments:

In August 2023, Amazon Clinic opened its telehealth services nationally to provide video consultations in all 50 states. This expansion increases access to healthcare, especially for the elderly, and is consistent with the increasing need for integrated Personal Emergency Response Systems (PERS) that enable remote medical care.
In May 2023, CVS Health finalized its takeover of Oak Street Health, a primary care network for older adults with a focus on services for seniors. This $10.6 billion deal solidifies CVS Health’s role in the senior healthcare market, where it may incorporate PERS solutions into its extended service spectrum.

In February 2023, Amazon finalized its $3.9 billion acquisition of One Medical, a provider of both in-person and virtual primary care services. This acquisition allows Amazon to broaden its healthcare services, including the potential incorporation of PERS technologies to enhance patient safety and care.

Key Players:

1. Philips Lifeline
2. Connect America
3. Modivcare
4. ADT Inc.
5. Medical Guardian
6. Bay Alarm Medical
7. AlertOne Services LLC
8. Aloe Care Health
9. AT&T
10. Cisco Systems