Chapter 1.  CUSTOMER JOURNEY ANALYTICS MARKET   – Scope & Methodology

1.1. Market Segmentation

1.2. Assumptions

1.3. Research Methodology

1.4. Primary Sources

1.5. Secondary Sources

Chapter 2.  CUSTOMER JOURNEY ANALYTICS MARKET   – Executive Summary

2.1. Market Size & Forecast – (2023 – 2030) ($M/$Bn)

2.2. Key Trends & Insights

2.3. COVID-19 Impact Analysis

 2.3.1. Impact during 2023 - 2030

  2.3.2. Impact on Supply – Demand

Chapter 3.  CUSTOMER JOURNEY ANALYTICS MARKET   – Competition Scenario

3.1. Market Share Analysis

3.2. Product Benchmarking

3.3. Competitive Strategy & Development Scenario

3.4. Competitive Pricing Analysis

3.5. Supplier - Distributor Analysis

Chapter 4.  CUSTOMER JOURNEY ANALYTICS MARKET   - Entry Scenario

4.1. Case Studies – Start-up/Thriving Companies

4.2. Regulatory Scenario - By Region

4.3 Customer Analysis

4.4. Porter's Five Force Model

       4.4.1. Bargaining Power of Suppliers

       4.4.2. Bargaining Powers of Customers

       4.4.3. Threat of New Entrants

       4.4.4. Rivalry among Existing Players

       4.4.5. Threat of Substitutes

Chapter 5.  CUSTOMER JOURNEY ANALYTICS MARKET   - Landscape

5.1. Value Chain Analysis – Key Stakeholders Impact Analysis

5.2. Market Drivers

5.3. Market Restraints/Challenges

5.4. Market Opportunities

Chapter 6.  CUSTOMER JOURNEY ANALYTICS MARKET   – By Component

6.1. Solution

6.2. Services

Chapter 7.  CUSTOMER JOURNEY ANALYTICS MARKET – By Deployment

7.1. On-premise

7.2. Cloud

Chapter 8.  CUSTOMER JOURNEY ANALYTICS MARKET   – By Application

8.1. Customer Segmentation and Targeting

8.2. Customer Behavioral Analysis

8.3. Customer Churn Analysis

8.4. Brand Management

8.5. Campaign Management

8.6. Product Management

8.7. Others

Chapter 9.  CUSTOMER JOURNEY ANALYTICS MARKET   – By Organisation Size

9.1. Large Enterprises

9.2. Small and Medium-sized Enterprises

Chapter 10. CUSTOMER JOURNEY ANALYTICS MARKET   – By Industry Vertical

10.1. BFSI

10.2. IT and Telecommunications

10.3. Retail and E-Commerce

10.4. Healthcare

10.5. Media and Entertainment

10.6. Travel and hospitality

10.7. Others

 Chapter 11 .  CUSTOMER JOURNEY ANALYTICS MARKET   – By Region

11.1. North America

11.2. Europe

11..3. Asia-P2acific

11..4. Latin America

11..5. The Middle East

11..6. Africa

Chapter 12.  CUSTOMER JOURNEY ANALYTICS MARKET   – By Companies

12.1. Companies 1

12.2. Companies 2

12.3. Companies 3

12.4. Companies 4

12.5. Companies 5

12.6. Companies 6

12.7. Companies 7

12.8. Companies 8

12.9. Companies 9

12.10. Companies 10

Download Sample