Chapter 1. Global AI Chatbot Market – Scope & Methodology
1.1. Market Segmentation
1.2. Assumptions
1.3. Research Methodology
1.4. Primary Sources
1.5. Secondary Sources
Chapter 2. Global AI Chatbot Market – Executive Summary
2.1. Market Size & Forecast – (2021 – 2027) ($M/$Bn)
2.2. Key Trends & Insights
2.3. COVID-19 Impact Analysis
2.3.1. Impact during 2022 - 2027
2.3.2. Impact on Supply – Demand
Chapter 3. Global AI Chatbot Market – Competition Scenario
3.1. Market Share Analysis
3.2. Product Benchmarking
3.3. Competitive Strategy & Development Scenario
3.4. Competitive Pricing Analysis
Chapter 4. Global AI Chatbot Market Entry Scenario
4.1. Case Studies – Start-up/Thriving Companies
4.2. Regulatory Scenario - By Region
4.3 Customer Analysis
4.4. Porters Five Force Model
4.4.1. Bargaining Power of Suppliers
4.4.2. Bargaining Powers of Customers
4.4.3. Threat of New Entrants
4.4.4. Rivalry among Existing Players
4.4.5. Threat of Substitutes
Chapter 5. Global AI Chatbot Market - Landscape
5.1. Value Chain Analysis – Key Stakeholders Impact Analysis
5.2. Market Drivers
5.3. Market Restraints/Challenges
5.4. Market Opportunities
Chapter 6. Global AI Chatbot Market – By Component
6.1. Solutions
6.1.1. Software
6.1.2. Platform
6.2. Services
6.2.1. Managed Services
6.2.2. Professional Services
6.2.2.1. Consulting
6.2.2.2. System Integration and Implementation
6.2.2.3. Support and Maintenance
Chapter 7. Global AI Chatbot Market – By Deployment Type
7.1. On-Premise
7.2. Cloud
Chapter 8. Global AI Chatbot Market – By Channel Integration
8.1. Websites
8.2. Contact Centers
8.3. Social Media
8.4. Mobile Applications
Chapter 9. Global AI Chatbot Market – By End-Users
9.1. BFSI
9.2. IT and Telecom
9.3. Retail and Ecommerce
9.4. Healthcare and Life Sciences
9.5. Transportation and Logistics
9.6. Government
9.7. Travel and Hospitality
9.8. Media and Entertainment
9.9. Others (Education, Energy and Utilities, and Manufacturing)
Chapter 10. Global AI Chatbot Market , By Geography - Market Size, Forecast, Trends & Insights
10.1. Sub-Saharan Africa
10.1.1. Kenya
10.1.2. Nigeria
10.1.3. Botswana
10.1.4. Cameroon
10.1.5. Democratic Republic of the Congo
10.1.6. Ethiopia
10.1.7. Ghana
10.1.8. Lesotho
10.1.9. Liberia
10.1.10. Mozambique
10.1.11. Rwanda
10.1.12. Senegal
10.1.13. South Africa
10.1.14. Tanzania
10.1.15. Zambia
10.1.16. Swaziland
10.1.17. Rest Of Sub-Saharan Africa
10.2. Europe
10.2.1. Italy
10.2.2. Spain
10.2.3. Sverige
10.2.4. Germany
10.2.5. UK
10.2.6. France
10.2.7. Belgium
10.2.8. Georgia
10.2.9. Poland
10.2.10. Portugal
10.2.11. Romania
10.2.12. Switzerland
10.2.13. Netherlands
10.2.14. Rest of Europe
10.3. Middle East and North Africa
10.3.1. United Arab Emirates
10.3.2. Saudi Arabia
10.3.3. Qatar
10.3.4. Egypt
10.3.5. Algeria
10.3.6. Iraq
10.3.7. Kuwait
10.3.8. Morocco
10.3.9. Oman
10.3.10. Pakistan
10.3.11. Palestine
10.3.12. Tunisia
10.3.13. Rest Of Middle East and North Africa
10.4. Rest of the World
Primary & Secondary Sources to Collect & Validate Data
Utilization of Both Top Down & Bottom Up Approach
Holistic Research Methodology
Scope & Introductory Research
In the initial stage of research, the scope for market is defined. In order to better understanding of the market, secondary focus is on different segmentations of the market. Preliminary research involves identifying key data points related to the market under consideration to estimate the market sizes to the best extent.
Data Collection
Based on the scope of the market and the key data points, a number of secondary sources are considered. This data collection stage consists of a team of analysts who gather data from various secondary resources, accessing proprietary databases and primary research by reaching out to key market participants and opinion leaders.
Data Fusion
At this stage, collected data using several sources is arranged in structured format. The sources include industry participants, in-house models, key opinion leaders in the market ecosystem and databases. Historical data trends are established at this point, and compared to the current scenario. Based on the macro- and micro-factor prevailing in various geographies, proprietary data models are used to analyze key market countries. Key players in this market are listed based on their capabilities in revenue, sales, and development. The study also involves the identification of companies in the category of 'new entrants' and their potential effects on the market.
Data Analysis
At this stage, the analyst team moves on to understand how the market has changed over the years. The total size of the market is gathered after an study of different business segments and end-users is done. An impact research is also done to see what factors will/may influence the market in the years ahead. The effect of various variables on the industry is often taken into account when forecasting market sizes.
Verification
Data verification is conducted at all research levels, however this stage is dedicated to more rigorous checking of the data points. At this stage, the estimated data is triangulated with company revenues and checked with industry experts including several senior executives and key opinion leaders in the market. The data is then summarized, and the findings are derived from the same for the report.
Quality Assurance & Report Preparation
Holistic research methodology is followed with combination of Top Down and Bottom Up approach to undertake the estimation and forecasting task in order to ensure quality of data. At this stage of the research process, a dedicated QA team checks the data and approves after several predefined checks. Each section is checked and questioned to make the report accurate and reliable. In case of discrepancy, a team of analysts reviews the issue, and the whole process is repeated again. That significantly improves the report's quality. After approval, all the parts of the report are brought together and is formatted by highly trained team thus making it ready to dispatch.
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