As per our research report, the global Health Bot Market size is estimated to be growing at a CAGR of 20.93% from 2023 to 2030.
The pandemic had a positive impact on the health bot market. Due to the global lockdown, all the work was digitized, which increased the demand for health bots in the market. Further, hospitals and clinics were the major users of health bots as it helps them to analyze virus-infected patients, monitor future symptoms, seek recommendations from the medical database, and others. Moreover, individuals and elderly people used health bots for online consultations and booking appointments with doctors, which streamlined the treatment process and reduced the number of virus mutations during the pandemic.
Furthermore, health bots specifically designed for mental health were increasingly used by people during the pandemic as depression, anxiety, boredom, isolation, and other mental illness were among the top mental illness during the pandemic. These specialized health bots helped individuals cope with stress and anxiety by providing health and wellness tips, dosage reminders for acute mental illness, and by providing healthy recommendations such as yoga and meditation.
Furthermore, families and caregivers were able to remotely monitor their elderly members by using health bots. These health bots come with monitoring and analysis tools and were integrated with wearable devices that offered immediate responses to critical medical conditions such as chronic heart diseases, incontinence, falling, and others. Additionally, these bots provided valuable information and preventive measures for elderly health that enabled families and caregivers to treat the elderly.
Apart from this, due to the shortage of medical services during the pandemic, there was an increase in demand for remote healthcare services, which connected at-home patients with experts and doctors for immediate treatment.
Post-pandemic, there is an increasing trend for AI and big data health bots that offer human-like personal interactions based on patients’ health history and hereditary data. Additionally, wearable health bots with sensors are witnessing an increasing trend in the market. These sensors offered remote monitoring, tracking of a person’s health through heart beat rate, breathing pattern, walking and sleeping patterns and provide them with immediate preventive measures that can prevent them from potential illness.
The restraints to this market include accuracy issues and privacy concerns.
Based on market segmentation by component, the software segment holds the highest share of the market. Software-based health bots are typically applications installed on a user’s device or a third-party website offering various health-related services to individuals and health practitioners. These include answering medical queries, providing medical recommendations for complex treatments, providing access to vast medical literature online, and others. The service segment holds a significant market share. Service-based health bots come with a subscription model and often provide specialized services to their clients.
Based on market segmentation by deployment, the cloud segment holds the highest share of the market. Cloud-based health bots are hosted on a third-party website and offer cost-effective solutions to users. Moreover, it offers easy accessibility that enables users to access health data from anywhere using the internet. On-premise segment is the fastest growing during the forecast period as it offers greater data security and privacy to the users. This is because it is deployed directly on the user’s device and offers complete control over the data, thus eliminating the risks of unauthorized access.
Based on market segmentation by application, medical assistance holds the highest share in the market due to the growing demand for immediate medical responses by users. Further, it also helps healthcare professionals to track and monitor patients’ treatment remotely from any location using advanced analytics tools. The appointment segment is the fastest-growing segment during the forecast period. Appointment booking through health bots makes it easier for patients to book, confirm, and manage appointments without standing in long queues. Further, doctors can manage appointments and automate data entry tasks with the help of health bots much more easily.
Based on market segmentation by end-user, patients/individuals hold the highest share in the market. They are the major users of health bots as they use them for asking medical queries, setting dosage reminders, accessing health-related information, personal wellness tips, and others. The healthcare professionals segment is the fastest-growing segment during the forecast period as health bots assist them in researching new drugs, treatment procedures, teleconsultation, and diagnosing patients using AI algorithms.
Based on market segmentation by region, North America holds the highest share of the market. The presence of established tech companies and advancements in technology has contributed to the demand for health bot in the market. Asia-Pacific is the fastest-growing region during the forecast period due to emerging tech start-ups, government investment in the healthcare and tech sector, and rising telemedicine needs.
Companies playing a leading role in the Global Health Bot market profiled in this report are – Google, Microsoft (Azure), Baidu, Ada Digital Health, Babylon Healthcare Service, PACT Care BV, Gyant, HealthTap, Inc, Kore AI, Sense.ly Inc, Herbie AI, SmartBot 360, and Bot MD
Service
Software
Cloud
On-Premise
Medical Assistance
Appointment Booking
Symptom Checker
Mental Health Support
Others
Patients/Individuals
Insurance Companies
Healthcare Professionals
Others
North America
Europe
Asia Pacific
Middle East
South America
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